Prodigal cuts sales tax management by 90% with Anrok
AI company Prodigal saves engineering resources and gains peace of mind with Anrok’s automated sales tax management
Prodigal provides AI-powered software for loan servicing and debt collections. Their platform helps financial services companies collect payments more efficiently while staying compliant. With Anrok, the company transformed their time-consuming sales tax compliance burden into a sub-hour task while gaining complete confidence in their existing obligations.
Operating without sales tax infrastructure in a growing SaaS business
Despite being in an early growth stage, Prodigal realized they might need to start collecting and paying sales tax. Mitesh Jaju, a controller at Prodigal, tried to tackle the problem manually with spreadsheets to track nexus thresholds until the complexity quickly became apparent.
“The calculations alone revealed how complex the process would be,” Mitesh explains. “We had to determine the tax treatment for different service types—SaaS, professional services, consulting fees—then identify which were taxable, at what rates, and in which jurisdictions.”
Beyond the calculations themselves, the registration process presented another hurdle. “Manually performing registrations is not an easy task. It needs a lot of documentation,” Mitesh explains. He estimated the manual approach would require 10-15 hours monthly, with no guarantee of accuracy: “I didn’t know how accurate or compliant my work would've been.”
"Without the burden of managing sales tax compliance, I can dedicate more of my time to strategic finance work, investor relations, and executive planning."
Mitesh Jaju
Controller, Prodigal
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Table of contents
Sales tax is inevitable, but it can be painless
Anrok runs in the background so you can focus on growth.
Plug-and-play integrations with specialized SaaS expertise
When evaluating solutions, Prodigal nearly signed with a legacy tax solution before discovering Anrok. Three factors changed their decision: pricing, integration simplicity, and SaaS specialization.
“From a pricing perspective, Anrok was the best choice. There was no comparison with any other software,” Mitesh says.Â
The Stripe integration also proved decisive. While the legacy tax solution’s Stripe integration would have required engineering resources, Anrok offered a true plug-and-play solution. "I did not want to waste my engineering bandwidth on administrative tasks," explains Mitesh. "Integrating Stripe with Anrok was so easy – I did it myself."
The implementation exceeded expectations. Using Anrok's clear documentation, Mitesh completed most of the setup before the implementation manager even reached out. Anrok's specialization in SaaS taxation also provided additional confidence. “Anrok can handle the specific needs of digital-first businesses in a way that [the legacy tax solution] couldn’t,” notes Mitesh.
90%+ time reduction with complete peace of mind
With Anrok, Prodigal transformed sales tax from a potential compliance nightmare into an automated, behind-the-scenes process. The company now spends less than one hour monthly on sales tax—down from an estimated 10-15 hours.
“I don't think I spend more than an hour a month on tax compliance – I would even say less than an hour,” Mitesh reports.Â
Anrok's automated monitoring helps Mitesh catch any exposures missed in his manual calculations: “Anrok alerts me when we're approaching nexus thresholds and need to register. It’s incredibly convenient.”
This efficiency gain has freed Mitesh to focus on strategic priorities: “Without the burden of managing sales tax compliance, I can dedicate more of my time to strategic finance work, investor relations, and executive planning with the CEO.”
Beyond U.S. sales tax, Prodigal has begun using Anrok for Canadian VAT compliance, providing a single platform for their expanding international presence.
Most importantly, Anrok has provided complete peace of mind. “The concern about missing registrations or incurring penalties is gone,” says Mitesh. “Anrok has removed that entire compliance burden.”
For growing companies like Prodigal, managing sales tax compliance without a dedicated team can consume valuable time and resources. With Anrok's seamless Stripe integration and specialized SaaS tax engine, Prodigal transformed sales tax from a complex manual process into an automated system that takes less than an hour monthly. The results have been so impressive that Prodigal has already referred Anrok to other companies.
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