Chargeback is a subscription management platform that helps consumers track and cancel unwanted subscriptions. Users connect their bank and email accounts to identify active subscriptions and use an AI agent to handle cancellations. As a B2C platform experiencing rapid international growth, the company needed to establish tax compliance across multiple markets quickly and efficiently.
With Anrok's comprehensive global tax platform and Recurly integration, Chargeback established worldwide tax compliance across the US, EU, UK, Australia, and Canada—all managed efficiently in just four hours per month.
Scaling internationally without tax infrastructure
When Chargeback opened their advertising campaigns to worldwide audiences, the company quickly gained international traction. As a seed-stage startup focused on rapid product development and growth, they needed a tax solution that wouldn't require diverting resources from their core business.
“We were scaling internationally and needed to establish proper tax compliance across multiple markets,” says Zach Shakked, co-CEO of Chargeback. “We wanted a solution that would let us stay compliant efficiently without having to become tax experts ourselves or slow down our growth.”
The challenge was particularly significant because Chargeback operates in a high-volume B2C model across multiple jurisdictions. Managing tax compliance across the US, Canada, EU, UK, and Australia manually would require significant resources—resources the seed-stage company preferred to focus on product development and customer acquisition.
“We wanted to build on a strong foundation from the start,” Zach explains. “Getting tax right early meant we could scale confidently without worrying about compliance issues down the road.”
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