Notion is a connected workspace where individuals and teams organize their work in docs, wikis, projects, and databases. Latoya Phillips owns indirect tax compliance at Notion, globally. She has been doing this work for fifteen years. The condition she inherited is one most global software companies will recognize.
"We don't gate where we sell. Anyone can sign up for Notion anywhere in the world. That means you have to keep a pulse on every market you're in."
Revenue arrives from everywhere at once and obligations follow it. The finance team is expected to know, in real time, which markets have crossed a threshold and which have not.
The challenge: every new market was its own project
Selling into a country is instant, but registering to collect tax in it is not.
"Registering in a new country is an administrative burden. Powers of attorney, notarized documents, apostilles, the CFO signing as authorized signer. Some countries turn it around in two weeks. Mexico took eight months."
Each market carries its own document set, its own authority, and its own timeline. There is no version of this that scales by working harder at it.
Underneath the registrations sat the ongoing work: calculating tax correctly across a mix of B2B and B2C transactions, tracking filing cadences that differ by jurisdiction, and getting remittance out on time in every market at once. When Phillips joined, that process was fragmented across systems and vendors.
"I was spending 80% of my time on compliance."
Not on strategy or the systems work that would let the company scale, but on making sure returns went out on time.
The solution: one model for every market
Notion runs billing through Stripe and its accounting through NetSuite. Anrok connects to both.
Calculation, filing cadence, and remittance moved onto one platform, covering US sales tax and global VAT and GST from the same model. No separate vendor per market and no separate tool for domestic and international.
"Having domestic and global compliance managed on a single platform is optimal for our tax team."
The accuracy underneath is what makes the rest of it trustworthy.
"Any time I look at a variance across our systems, Anrok has been right. I don't remember a time it wasn't."
The result: 30%, and a team that scales without headcount
"Now it's about 30%. I'm able to work on things that help us scale and keep growing, instead of making sure we're filing returns on time."
The compliance work did not get smaller. Notion is in more markets than it was. The work moved.
Phillips is direct about what that means for how a finance org staffs itself.
"You can build out a tax team of ten people, or you can have Anrok. Anrok has truly become a member of our tax team."
She makes the same argument to peers evaluating their options.
"When I talk to companies considering Anrok, I can't overemphasize how much it takes off your plate. Why would you solve one piece when you could have one platform?"
