Prodigal provides AI-powered software for loan servicing and debt collections. Their platform helps financial services companies collect payments more efficiently while staying compliant. With Anrok, the company transformed their time-consuming sales tax compliance burden into a sub-hour task while gaining complete confidence in their existing obligations. Operating without sales tax infrastructure in a growing SaaS business Despite being in an early growth stage, Prodigal realized they might need to start collecting and paying sales tax. Mitesh Jaju, a controller at Prodigal, tried to tackle the problem manually with spreadsheets to track nexus thresholds until the complexity quickly became apparent. “The calculations alone revealed how complex the process would be,” Mitesh explains. “We had to determine the tax treatment for different service types—SaaS, professional services, consulting fees—then identify which were taxable, at what rates, and in which jurisdictions.” Beyond the calculations themselves, the registration process presented another hurdle. “Manually performing registrations is not an easy task. It needs a lot of documentation,” Mitesh explains. He estimated the manual approach would require 10-15 hours monthly, with no guarantee of accuracy: “I didn’t know how accurate or compliant my work would've been.”

‍ This fast-growing aerospace SaaS startup, founded by former SpaceX engineers, provides innovative software solutions to the aerospace industry and is expanding into adjacent markets. With an average deal size of $200,000 and annual contracts reaching into the millions, the company serves enterprise clients across multiple states while maintaining a lean operations team. With Anrok, they transformed a potential six-figure tax compliance burden into an automated process requiring less than an hour per month. From California simplicity to Colorado complexity As a California-based SaaS startup, the company initially enjoyed minimal sales tax exposure within their home state. However, their growth trajectory quickly presented new challenges when they landed a major enterprise customer in Colorado—one of the most complex sales tax jurisdictions in the United States with its numerous home rule jurisdictions. “We knew we had minimal exposure as long as we stayed within California,” explains the company's strategic finance lead. “But when one of our very large customers based in Colorado came on board, it immediately flagged on our operations team's radar as something we needed to address.” The challenge was compounded by the company's lean structure. With a single person handling all finance functions—from accounting and budgeting to investor relations—there was no bandwidth to manually manage the intricacies of multi-state sales tax compliance. “I'm not a CPA, I'm not a tax accountant,” the finance lead notes. “We needed a solution that would take all that work off my plate while ensuring we maintain compliance and pay the appropriate taxes.”

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Sourcegraph is a code intelligence platform that helps developers search, understand, and automate code changes across their entire codebase and the open internet. With a fully remote workforce and growing revenue across both B2B and B2C streams, the Sourcegraph finance team found themselves facing significant challenges navigating multi-state sales tax compliance after a demanding New York State audit. With Anrok's comprehensive compliance platform and effortless Stripe integration, Sourcegraph transformed their sales tax processes from a stressful liability into a simple, automated workflow that gives them confidence in their compliance posture across 18 states. From audit aftermath to compliance confidence After being audited in New York, Sourcegraph's finance team knew they needed a comprehensive sales tax solution—and fast. The audit had been extraordinarily time-consuming and revealed significant compliance gaps. "Prior to Anrok, we had no solution. Then we were audited by New York," explains Desene Sterling, Controller at Sourcegraph. "The clean-up was so time-consuming. We had to do big accruals and extensive research to set up our liabilities on our balance sheets." While the company's B2B sales workflow was eventually brought into compliance, their newer product line—a new offering processed through Stripe—remained exposed. "We weren't collecting any sales tax on those transactions," Desene shares. "It felt like we were going backward." As transaction volume increased significantly, the urgency to find a solution grew. With limited engineering resources available, connecting their Stripe payments to a tax engine seemed like a daunting challenge. "I just assumed it was going to be very difficult to set it up,” says Desene. “I thought engineering was going to have to build our sales tax solution."

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